Run your field service brand on one connected platform.
ServiceTrek gives field service businesses the scheduling, dispatch, payments, and mobile tools of a modern SaaS platform — fully white-labeled under your own brand, from the customer app to the contractor in the field.
Built on Azure · Bring your own brand, service area, and pricing
Everything a field service operation needs, in one system
ServiceTrek unifies scheduling, contractor management, payments, and reporting — so your team stops stitching together spreadsheets, texts, and disconnected apps.
Booking & scheduling
Self-service booking on web and mobile, plus phone/CSR booking for office staff — with a drag-and-drop dispatch calendar, auto-assign, and skill-based routing.
Field & mobile
One native app, three experiences — customer, contractor, and vendor — with live background GPS, native camera capture, and instant push notifications.
Payments & accounting
Stripe-powered payments with a configurable service fee and automatic sales tax, synced to QuickBooks Online — invoices generated and emailed on every completed job.
White-label branding
Your app name, logo, colors, and even the in-app language adapt to your business on every plan. Add a custom domain on Enterprise and customers never see "ServiceTrek" anywhere in the experience. Complete data isolation and a configurable feature set that turns on only what your business needs.
AI-powered estimates
Customers snap a photo of the job — AI counts the items and suggests an instant price. Snap an equipment nameplate instead, and AI pulls the serial number and warranty status automatically.
Ratings & gamification
Two-way ratings, contractor tiers, streaks, and achievement badges — configurable per tenant, for both your crews and your customers.
Estimates, work orders & invoicing
PDF estimates with customer approval, digital work orders with signature capture, and invoices generated automatically the moment a job is complete.
Flexible pricing & billing
Flat-rate, per-unit, or full line-item catalog pricing — plus milestone billing and tiered, automatic cancellation and refund policies for every job type.
Crew onboarding & background checks
Mobile document capture, built-in Checkr background checks, and certification tracking tied into dispatch — plus parts/supply inventory with low-stock alerts.
Dashboards & reporting
Live revenue and job trends, a dispute resolution queue, and a fleet map showing every active job and contractor — a real back office, not a watered-down admin panel.
Built for licensed trades
Quote-and-approve workflows, line-item catalog pricing, and AI warranty lookup for HVAC, electrical, plumbing, appliance repair, and other trades that diagnose before they price.
Additional revenue lines
A built-in dumpster rental marketplace and hourly loading-crew add-on — a complete side business, not just a scheduling tool for your core service.
Built different from typical field service software
Most FSM platforms hand you a generic app with your logo pasted on top, then charge extra for the features that actually move the needle. ServiceTrek is different by design.
"Typical FSM software" reflects common industry packaging patterns, not any single named competitor.
Generous seats. One flat overage. No per-hire tax.
Every plan includes a set number of users — add more at one flat rate per tier, not an escalating per-seat fee that climbs the more your team grows.
Solo
- ✓Self-service booking & dispatch calendar
- ✓Live GPS tracking & QuickBooks Online sync
- ✓Customer & contractor mobile apps
- ✓Stripe payments with configurable service fee
- ✓Core white-label branding
Starter
- ✓Self-service booking & dispatch calendar
- ✓Live GPS tracking & QuickBooks Online sync
- ✓AI-powered photo estimates
- ✓Customer subscription plans
- ✓Contractor tiers, gamification & ratings
- ✓Customer & contractor mobile apps
- ✓Stripe payments with configurable service fee
- ✓Core white-label branding
- ✓Loading crew marketplace module*
Growth
- ✓Everything in Starter
- ✓Route optimization & skill-based dispatch
- ✓Digital work orders with e-signature
- ✓Promotions & milestone billing
- ✓Checkr background checks & certification tracking
Enterprise
- ✓Everything in Growth
- ✓Line-item catalog pricing for licensed trades
- ✓Custom domain & full white-label
- ✓Priority support & a dedicated customer success manager
- ✓Custom-quoted enterprise services — reporting, API integrations & more
*Loading crew marketplace module available for dumpster rental providers.
Not sure which plan fits?
Tell us how your team operates today — we'll match you to the right plan, or put together a custom quote for a large or multi-division account.
From first booking to final payout
A closer look at how ServiceTrek supports customers, contractors, and admins at every stage of the job lifecycle.
On Enterprise, customers never see "ServiceTrek"
Every tenant runs a fully isolated instance of the platform under its own identity — not a listing inside someone else's marketplace app. Starter and Growth run on a branded ServiceTrek subdomain (e.g. yourbrand.servicetrek.net); Enterprise adds a fully custom domain, so "ServiceTrek" never appears anywhere in the experience.
- Fully white-labeledApp name, logo, colors, and even the in-app language adapt to your business.
- Branded ServiceTrek subdomainIncluded on Starter and Growth — Enterprise adds a fully custom domain.
- Complete data isolationYour customers, contractors, jobs, and pricing are yours alone.
- Configurable feature setTurn on only what your business model needs.
Booked online, by phone, or by your office — dispatched automatically
Customers self-book on web and mobile. Office staff can book and collect payment on a customer's behalf. Either way, jobs land on a live dispatch board ready to route.
- Self-service bookingAddress autocomplete, instant quotes, and time-slot selection on web and mobile.
- Phone/CSR bookingOffice staff can book and collect payment on a customer's behalf.
- Two pricing modelsFlat-rate + per-unit, or full line-item catalog pricing for quote-driven trades.
- Recurring bookingsSubscription-based, repeating service visits.
- Contractor availabilityManage who's on the schedule and when.
- Dispatch calendarManual assignment, with optional auto-assign.
- Route optimizationAutomatic, with drive-time estimates.
- Skill-based dispatchJobs route only to contractors with the right qualifications.
One native app, three experiences
Customers, contractors, and vendors each get an experience built for them in the same native app — no more copying addresses into a separate maps app.
- One native app, three experiencesCustomer, contractor/tech, and vendor.
- Native camera captureFor estimates, equipment scanning, and documents.
- Native e-signature captureBuilt into the same app, no separate tool.
- Real-time background GPSTracks route and status automatically.
- Full native push notificationsAcross the entire job lifecycle.
- Privacy-scoped addressesVisibility tied to job status to protect customers.
Payments and books that reconcile themselves
Stripe handles authorization, capture, subscriptions, and contractor payouts — QuickBooks Online sync keeps records current with no manual entry required.
- Authorize-now, charge-on-completionStripe-powered payment capture.
- Configurable service feeFlat or percentage, your own label, shown transparently at checkout.
- Automatic sales taxCalculated via Stripe Tax.
- On-site price adjustmentsWith customer approval before charging.
- Quote-and-approve workflowFor trades that diagnose before pricing.
- Split/milestone billingFor larger jobs paid in stages.
- Configurable subscription plansRecurring revenue, tenant-defined.
- Tiered cancellation/refund policiesAutomatic, no manual calculation.
- Auto-generated invoicesEmailed on every completed job.
- QuickBooks Online syncInvoices and payments stay current automatically.
Customers always know exactly where things stand
From the moment a job is accepted, both dispatch and the customer see the same live picture — with a direct line to the contractor if anything needs to be worked out.
- Live GPS trackingWith automatic status notifications.
- In-app chatReal-time, between customer and tech.
- AI-powered photo estimationInstant quantity quotes from a photo.
- Parts/supply inventoryTracked with low-stock alerts.
- Post-job ratings & reviewsTwo-way, customer and contractor.
- Push notificationsAcross the full job lifecycle.
- Branded transactional emailNever a "ServiceTrek" reply-to address.
Get contractors verified and paid, automatically
Every contractor is background-checked and document-verified before they can take dispatched jobs — then paid straight to their bank, no manual transfers required.
- Structured onboardingMobile document capture for license, insurance, and vehicle info.
- Built-in Checkr background checksWith expiration tracking.
- Automatic Stripe Connect payoutsReleased once a job is approved.
- Configurable payout splitsOverridable per service type.
- Gamified tiers & streak trackingKeeps crews engaged and motivated.
- Certification/skill trackingTied directly into dispatch.
- Compliance loggingDigital disclosure and arbitration-agreement acceptance.
- ✓Driver's license — verified
- ✓Proof of insurance — verified
- ✓Vehicle information — verified
New ways to grow revenue, built in
Beyond per-job payments, tenants can offer recurring subscription plans and manage on-platform promotions to drive repeat business.
- Configurable subscription plansIncluded visits per month, discounts, and priority scheduling.
- In-app promotional bannersImage, call-to-action, and sort order, fully admin-managed.
From quote to signed-off job to paid invoice — one flow
Give customers a clear price before work starts, proof of what was done when it's finished, and an invoice that shows up without anyone chasing it down.
- PDF estimatesGenerated from the job, sent for customer approval.
- Digital work ordersMobile e-signature capture, timestamped and geotagged.
- Auto-generated invoicesEmailed the moment a job is marked complete.
- Line-item catalog pricingDiagnostic fees, labor rates, and parts.
Built for any trade that quotes before it works
HVAC, electrical, plumbing, appliance repair, and other licensed trades that diagnose before pricing run the same quote-first, itemized workflow — built and demo-ready today, with the same capabilities switching on for any trade with no rebuild required.
- Full quote-and-approval workflowBefore any work begins — HVAC, electrical, plumbing, and beyond.
- Line-item catalog pricingDiagnostic fees, parts, and labor, itemized per trade.
- Configurable labor ratesWith an after-hours multiplier, set per tenant.
- Mandatory e-signature work ordersFor compliance, across every licensed trade.
- AI warranty lookupStraight from a photo of the equipment nameplate — built for HVAC nameplate recognition.
Not a watered-down admin panel — a real back office
Everything dispatch, support, and finance need to run the business day to day, in one console — not scattered across spreadsheets and side tools.
- Live revenue & job dashboardWith trends over time.
- Full job management & searchAcross every service line.
- Dispatch & calendar boardWith route optimization built in.
- Dispute resolution queueFor customer and contractor issues.
- Live fleet mapEvery active job and contractor, at a glance.
- Account managementCustomers, contractors, and platform users.
- Background-check queuesDocument review, start to finish.
- Pricing managementFor both flat-rate and catalog models.
- Promotional banner & ad managementFully admin-controlled.
- QuickBooks connection & account mappingConfigured from the console.
Dumpster rental & loading crews
For hauling and loading operators, ServiceTrek includes a complete side business, not just a scheduling tool for your core service.
- Dumpster rental marketplaceVendor onboarding, pricing, and a full order pipeline.
- Hourly loading-crew add-onLive GPS, clock-in/out, and customer-approved hours.
One platform, configured for how you work
ServiceTrek adapts to different field service models — same core platform, tenant-specific workflows and branding.
On-demand loading & hauling
Dumpster rental marketplace, loading-crew dispatch, and real-time job tracking from booking through pickup — this is what runs Box Runner, live on ServiceTrek today.
Quote-driven trades: HVAC, electrical & plumbing
Line-item catalog pricing, mandatory e-signature work orders, and quote-and-approval workflows — purpose-built for HVAC, electrical, plumbing, and any licensed trade that quotes before it prices.
Configured, not custom-built
From one-off pickups to recurring service visits, ServiceTrek's scheduling, dispatch, and payments adapt to how your crews actually work — no rebuild required.
See ServiceTrek running your business.
Tell us about your service area and how you operate today — we'll walk you through a platform configured around your workflow.